Your privacy matters. Here's how we handle your data.
EarnYourEars ("we," "our," or "us") is operated by EarnYourEars LLC. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the EarnYourEars mobile application (the "App") and our website at earnyourears.com and earnyourears.app (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.
EarnYourEars is not affiliated with, endorsed by, or sponsored by The Walt Disney Company, Walt Disney World, Disneyland, or runDisney.
When you create an account and use the Service, we collect the following information that you voluntarily provide:
When you use the App, certain information is collected automatically:
We use the information we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Provide core App functionality (run tracking, pace calculations, training plans, achievements) | Account info, location data, fitness data |
| Create and manage your account | Name, email, password, profile photo |
| Calculate real-time pace and sweep pace status during runs and races | GPS location data |
| Track your training progress and unlock achievements | Fitness data, usage data |
| Send you important service communications (account verification, security alerts, service updates) | Email address |
| Send marketing communications (with your consent) | Email address |
| Improve the App and develop new features | Usage data, device information, aggregated fitness data |
| Provide customer support | Account info, communications, usage data |
| Process payments and manage subscriptions | Account info (payment processing handled by third parties) |
We use the following third-party services to operate the App. Each service has its own privacy policy governing how it handles your data:
| Service | Purpose | Data Shared |
|---|---|---|
| Supabase | Backend infrastructure, database, and authentication | Account information, fitness data, location data |
| Expo (EAS Updates) | Over-the-air app updates | Device information, app version |
| Apple App Store / Google Play Store | App distribution and (future) in-app purchase processing | As required by each platform |
| RevenueCat (planned) | Subscription management and in-app purchase processing | Account identifiers, purchase history |
| Stripe (planned) | Web-based payment processing | Payment information (processed directly by Stripe; we do not store card numbers) |
| MailerLite | Email marketing communications | Email address, name |
We may add additional third-party services (such as analytics or crash reporting tools) in the future. This policy will be updated accordingly when new services are integrated.
Location data is central to the App's core functionality. Here is how we handle it:
When we collect location data: Only during an active run-tracking session that you manually start.
Background location: The App uses background location services so that GPS tracking continues accurately even when the App is minimized or your screen is locked during a run. This is necessary for accurate pace and distance calculations.
When we stop collecting: Location tracking stops immediately when you end your run session.
How it's stored: Your route data is saved as part of your run history in your account. You can delete individual runs and their associated location data at any time.
What we don't do: We do not sell your location data, share it with advertisers, use it for behavioral tracking outside of run sessions, or collect location data when the App is not actively tracking a run.
Your data is stored on servers operated by Supabase, which uses industry-standard cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal information, including:
While we take reasonable steps to protect your data, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security.
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
We plan to introduce optional social features in a future version of the App (such as sharing achievements, following other runners, or joining groups). When these features are released, this policy will be updated to explain what data is shared with other users and how you can control your visibility. Social features will always be opt-in — your data will never be made visible to other users without your explicit action.
You have the following rights regarding your personal information:
To exercise any of these rights, contact us at support@earnyourears.app. We will respond to your request within 30 days.
We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Aggregated, anonymized data (which cannot identify you) may be retained indefinitely for analytics and product improvement purposes.
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@earnyourears.app and we will promptly delete such information.
Users between the ages of 13 and 17 may use the Service with the consent of a parent or legal guardian.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at support@earnyourears.app.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
Our servers are located in the United States. By using the Service, your data may be transferred to and processed in the United States, which may have different data protection laws than your country of residence.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
We encourage you to review this policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
EarnYourEars LLC
Email: support@earnyourears.app
Website: earnyourears.app
Support Portal: support.earnyourears.app